πŸš€ More Vendrato tools: FunnelDupe β€’ GHL Utils
πŸ‘€

Update User in Zendesk

n8n-nodes-base.httpRequest

Updates an existing user's information in Zendesk by user ID.

zendesk user update support helpdesk customer
App Zendesk
Category api integration
Version 1.0.0
Author Community
Credentials HTTP Header Auth (API Token)

πŸ’‘ Use Cases

πŸ“š API Documentation

Reference documentation for this API endpoint:

πŸ”— https://developer.zendesk.com/api-reference/ticketing/users/users/#update-user β†—

πŸ“‹ Node Configuration

{
  "nodes": [
    {
      "parameters": {
        "content": "## πŸ‘€ Update User in Zendesk\n\n**Usage:**\nUpdates an existing user's information.\n\n**Required Input:**\n- `userId`: The ID of the user to update\n\n**Optional Fields:**\n- `name`: User's full name\n- `email`: User's email\n- `phone`: Phone number\n- `organization_id`: Organization assignment\n- `role`: end-user, agent, admin\n- `tags`: Array of tags\n- `notes`: Notes about the user\n- `user_fields`: Custom field values\n\n**Setup:**\n1. Configure HTTP Header Auth credentials\n2. Replace `your-subdomain` with your Zendesk subdomain\n\n**Output:**\nReturns the updated user object.",
        "height": 238,
        "width": 389,
        "color": 4
      },
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        96,
        332
      ],
      "typeVersion": 1,
      "id": "zendesk-update-user-sticky",
      "name": "Sticky Note"
    },
    {
      "parameters": {
        "method": "PUT",
        "url": "=https://your-subdomain.zendesk.com/api/v2/users/{{ $json.userId }}.json",
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth",
        "sendHeaders": true,
        "headerParameters": {
          "parameters": [
            {
              "name": "Content-Type",
              "value": "application/json"
            }
          ]
        },
        "sendBody": true,
        "specifyBody": "json",
        "jsonBody": "={\n  \"user\": {\n    \"name\": \"{{ $json.name || '' }}\",\n    \"email\": \"{{ $json.email || '' }}\",\n    \"phone\": \"{{ $json.phone || '' }}\",\n    \"organization_id\": {{ $json.organization_id || 'null' }},\n    \"role\": \"{{ $json.role || '' }}\",\n    \"notes\": \"{{ $json.notes || '' }}\"\n  }\n}",
        "options": {}
      },
      "id": "zendesk-update-user-node",
      "name": "Update User in Zendesk",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 4.1,
      "position": [
        368,
        400
      ],
      "credentials": {
        "httpHeaderAuth": {
          "id": "zendesk-auth",
          "name": "Zendesk API Auth"
        }
      }
    }
  ],
  "connections": {},
  "pinData": {},
  "meta": {
    "templateCredsSetupCompleted": true,
    "instanceId": "zendesk-flowkit-template"
  }
}
[
  {
    "id": "bd82028f-e62d-476f-b4e0-8c99a4e6b2b7",
    "meta": {
      "name": "API Call Node",
      "id": "api-call",
      "icon": {
        "svg": "",
        "type": "SVG"
      },
      "description": "## πŸ‘€ Update User in Zendesk  **Usage:**"
    },
    "label": "Update User in Zendesk",
    "dependencies": {
      "node-fetch": "3.3.2"
    },
    "script": "import fetch from \"node-fetch\";\nexport default async function apiCall({\n    url,\n    method,\n    contentType,\n    authorization,\n    body,\n    shouldAwait,\n    queryParams,\n    customHeaders\n}: NodeInputs, {\n    logging\n}: NodeScriptOptions) : NodeOutput  {\n    const headers = {\n        \"Content-Type\": contentType,\n        ...customHeaders\n    };\n    if (authorization) headers[\"Authorization\"] = authorization;\n\n    let queryParamsString = '';\n    if (queryParams) {\n        queryParamsString = '?' + new URLSearchParams(queryParams).toString();\n    }\n\n    const fetchOptions = {\n        method,\n        headers\n    };\n\n    if (method !== 'GET') {\n        fetchOptions.body = JSON.stringify(body);\n    }\n\n    const fetchPromise = fetch(url + queryParamsString, fetchOptions);\n\n    if (!shouldAwait) {\n        return {\n            data: null\n        };\n    }\n\n    const response = await fetchPromise;\n    const data = await response.json();\n    return {\n        status: response.status,\n        data\n    };\n}",
    "inputs": {
      "properties": {
        "method": {
          "type": "string",
          "description": "The HTTP method to use for the API call",
          "enum": [
            "GET",
            "POST",
            "PUT",
            "DELETE",
            "PATCH"
          ],
          "default": "PUT",
          "title": "HTTP Method",
          "buildship": {
            "options": [
              {
                "label": "GET",
                "value": "GET"
              },
              {
                "value": "POST",
                "label": "POST"
              },
              {
                "value": "PUT",
                "label": "PUT"
              },
              {
                "label": "DELETE",
                "value": "DELETE"
              },
              {
                "label": "PATCH",
                "value": "PATCH"
              }
            ],
            "index": 0,
            "sensitive": false
          }
        },
        "url": {
          "description": "The URL of the API endpoint",
          "title": "URL",
          "type": "string",
          "buildship": {
            "index": 1
          }
        },
        "authorization": {
          "description": "The authorization header for the API call, if required (e.g., Bearer or Basic token)",
          "type": "string",
          "title": "Authorization",
          "buildship": {
            "sensitive": true,
            "index": 2
          }
        },
        "queryParams": {
          "default": {},
          "description": "The query parameters for the API call",
          "type": "object",
          "title": "Query Parameters",
          "buildship": {
            "index": 3,
            "sensitive": false
          }
        },
        "body": {
          "type": "object",
          "buildship": {
            "index": 4
          },
          "description": "The body to send with the API call",
          "title": "Body"
        },
        "contentType": {
          "enum": [
            "application/json",
            "application/x-www-form-urlencoded",
            "multipart/form-data",
            "text/plain"
          ],
          "description": "The content type of the API call",
          "title": "Content Type",
          "buildship": {
            "index": 5,
            "options": [
              {
                "label": "application/json",
                "value": "application/json"
              },
              {
                "value": "application/x-www-form-urlencoded",
                "label": "application/x-www-form-urlencoded"
              },
              {
                "label": "multipart/form-data",
                "value": "multipart/form-data"
              },
              {
                "label": "text/plain",
                "value": "text/plain"
              }
            ]
          },
          "type": "string"
        },
        "shouldAwait": {
          "description": "Whether to wait for the request to complete or not",
          "title": "Await?",
          "type": "boolean",
          "buildship": {
            "sensitive": false,
            "index": 6
          }
        },
        "customHeaders": {
          "type": "object",
          "description": "Additional custom headers for the API call",
          "title": "Custom Headers",
          "buildship": {
            "index": 7,
            "sensitive": false
          }
        }
      },
      "type": "object",
      "required": [
        "url",
        "shouldAwait",
        "method"
      ]
    },
    "integrations": [],
    "name": "API Call Node",
    "output": {
      "buildship": {},
      "properties": {
        "status": {
          "buildship": {
            "index": 0
          },
          "type": "number",
          "description": "The HTTP status of the API response",
          "title": "Status"
        },
        "data": {
          "buildship": {
            "index": 1
          },
          "title": "Data",
          "type": "object",
          "description": "The data object from the API response"
        }
      },
      "type": "object"
    },
    "isCollapsed": false,
    "type": "script",
    "values": {
      "method": "PUT",
      "url": {
        "_$expression_": "`https://your-subdomain.zendesk.com/api/v2/users/${ctx?.[\"root\"]?.[\"inputs\"]?.[\"body\"].userId}.json`",
        "type": "javascript",
        "hasErrors": false
      },
      "authorization": {
        "_$expression_": "`Bearer ${(await getSecret(\"ANONYMIZED_SECRET\"))}`",
        "type": "javascript",
        "hasErrors": false
      },
      "queryParams": {},
      "body": {
        "_$expression_": "{\n  \"user\": {\n    \"name\": \"{{ $json.name || '' }}\",\n    \"email\": \"{{ $json.email || '' }}\",\n    \"phone\": \"{{ $json.phone || '' }}\",\n    \"organization_id\": {{ $json.organization_id || 'null' }},\n    \"role\": \"{{ $json.role || '' }}\",\n    \"notes\": \"{{ $json.notes || '' }}\"\n  }\n}",
        "type": "javascript",
        "hasErrors": false
      },
      "contentType": "application/json",
      "shouldAwait": true,
      "customHeaders": {
        "Content-Type": "application/json"
      }
    }
  }
]
{
  "subflows": [
    {
      "flow": [
        {
          "id": 544,
          "module": "http:ActionSendDataBasicAuth",
          "version": 3,
          "parameters": {
            "key": "ANONYMIZED_CREDENTIALS",
            "handleErrors": false,
            "useNewZLibDeCompress": true
          },
          "mapper": {
            "ca": "",
            "qs": [],
            "url": "https://your-subdomain.zendesk.com/api/v2/users/{{1.userId}}.json",
            "data": "{\n  \"user\": {\n    \"name\": \"{{ $json.name || '' }}\",\n    \"email\": \"{{ $json.email || '' }}\",\n    \"phone\": \"{{ $json.phone || '' }}\",\n    \"organization_id\": {{ $json.organization_id || 'null' }},\n    \"role\": \"{{ $json.role || '' }}\",\n    \"notes\": \"{{ $json.notes || '' }}\"\n  }\n}",
            "gzip": true,
            "method": "put",
            "headers": [
              {
                "name": "Content-Type",
                "value": "application/json"
              },
              {
                "name": "Authorization",
                "value": "Bearer {{ANONYMIZED_TOKEN}}"
              }
            ],
            "timeout": "",
            "useMtls": false,
            "bodyType": "raw",
            "contentType": "application/json",
            "serializeUrl": false,
            "shareCookies": false,
            "parseResponse": true,
            "followRedirect": true,
            "useQuerystring": false,
            "followAllRedirects": false,
            "rejectUnauthorized": true
          },
          "metadata": {
            "designer": {
              "x": 300,
              "y": 300,
              "name": "Update User in Zendesk"
            },
            "restore": {
              "expect": {
                "qs": {
                  "mode": "chose",
                  "items": []
                },
                "method": {
                  "mode": "chose",
                  "label": "PUT"
                },
                "headers": {
                  "mode": "chose",
                  "items": [
                    null,
                    null
                  ]
                },
                "bodyType": {
                  "label": "Raw"
                },
                "contentType": {
                  "label": "JSON (application/json)"
                }
              },
              "parameters": {
                "key": {
                  "label": "ANONYMIZED_CREDENTIALS"
                }
              }
            },
            "parameters": [
              {
                "name": "key",
                "type": "keychain:basicauth",
                "label": "Credentials",
                "required": true
              },
              {
                "name": "handleErrors",
                "type": "boolean",
                "label": "Evaluate all states as errors (except for 2xx and 3xx )",
                "required": true
              },
              {
                "name": "useNewZLibDeCompress",
                "type": "hidden"
              }
            ],
            "expect": [
              {
                "name": "url",
                "type": "url",
                "label": "URL",
                "required": true
              },
              {
                "name": "serializeUrl",
                "type": "boolean",
                "label": "Serialize URL",
                "required": true
              },
              {
                "name": "method",
                "type": "select",
                "label": "Method",
                "required": true,
                "validate": {
                  "enum": [
                    "get",
                    "head",
                    "post",
                    "put",
                    "patch",
                    "delete",
                    "options"
                  ]
                }
              },
              {
                "name": "headers",
                "spec": [
                  {
                    "name": "name",
                    "type": "text",
                    "label": "Name",
                    "required": true
                  },
                  {
                    "name": "value",
                    "type": "text",
                    "label": "Value"
                  }
                ],
                "type": "array",
                "label": "Headers"
              },
              {
                "name": "qs",
                "spec": [
                  {
                    "name": "name",
                    "type": "text",
                    "label": "Name",
                    "required": true
                  },
                  {
                    "name": "value",
                    "type": "text",
                    "label": "Value"
                  }
                ],
                "type": "array",
                "label": "Query String"
              },
              {
                "name": "bodyType",
                "type": "select",
                "label": "Body type",
                "validate": {
                  "enum": [
                    "raw",
                    "x_www_form_urlencoded",
                    "multipart_form_data"
                  ]
                }
              },
              {
                "name": "parseResponse",
                "type": "boolean",
                "label": "Parse response",
                "required": true
              },
              {
                "name": "contentType",
                "type": "select",
                "label": "Content type",
                "validate": {
                  "enum": [
                    "text/plain",
                    "application/json",
                    "application/xml",
                    "text/xml",
                    "text/html",
                    "custom"
                  ]
                }
              },
              {
                "name": "data",
                "type": "buffer",
                "label": "Request content"
              }
            ]
          }
        }
      ]
    }
  ],
  "metadata": {
    "version": 1
  }
}
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