How do I use Update Ticket in Zendesk in my workflow?

Copy the node configuration, paste it into your workflow editor, configure credentials if needed, and connect it to your workflow.

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Update Ticket in Zendesk

n8n-nodes-base.httpRequest

Updates an existing ticket in Zendesk Support including status, priority, assignee, and custom fields.

zendesk ticket support helpdesk customer-service update

API Docs

Platform

Zendesk

Update ticket status automatically

Assign tickets based on rules

Add tags or change priority

Node Configuration Summary

Ready-to-use Zendesk node configured for update ticket in zendesk. Copy and paste directly into your n8n workflow.

Method: PUT

Endpoint: /api/v2/tickets/{{ $json.ticketId }}.json

Nodes: 2

Auth: HTTP Header Auth (API Token)