How do I use Close Ticket in Zendesk in my workflow?

Copy the node configuration, paste it into your workflow editor, configure credentials if needed, and connect it to your workflow.

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Close Ticket in Zendesk

n8n-nodes-base.httpRequest

Closes a ticket in Zendesk by setting its status to 'closed'. Optionally adds a closing comment.

zendesk ticket close status support helpdesk

API Docs

Platform

Zendesk

Automatically close resolved tickets

Close tickets after inactivity period

Bulk close old tickets

Node Configuration Summary

Ready-to-use Zendesk node configured for close ticket in zendesk. Copy and paste directly into your n8n workflow.

Method: PUT

Endpoint: /api/v2/tickets/{{ $json.ticketId }}.json

Nodes: 2

Auth: HTTP Header Auth (API Token)