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🎫

Assign Ticket in Zendesk

n8n-nodes-base.httpRequest

Assigns a ticket to a specific agent or group in Zendesk.

zendesk ticket assign agent group support
API Docs
Platform
Zendesk
Category
api integration
Version
1.0.0
Auth Required
Yes

Use Cases

Route tickets to specific agents
Assign tickets to support groups
Implement automated ticket routing

Configuration

Node Configuration Summary
Ready-to-use Zendesk node configured for assign ticket in zendesk. Copy and paste directly into your n8n workflow.
Method: PUT
Endpoint: /api/v2/tickets/{{ $json.ticketId }}.json
Nodes: 2
Auth: HTTP Header Auth (API Token)

Related Zendesk Nodes

💬
Add Comment to Zendesk Ticket
Adds a public or internal comment to an existing ticket in Zendesk Support.
🎫
Close Ticket in Zendesk
Closes a ticket in Zendesk by setting its status to 'closed'. Optionally adds a closing comment.
🏢
Create Organization in Zendesk
Creates a new organization in Zendesk Support with name, domain names, and optional details.
🎫
Create Ticket in Zendesk
Creates a new support ticket in Zendesk with subject, description, priority, and requester information.
👤
Create User in Zendesk
Creates a new user in Zendesk Support with name, email, and optional role and organization.
🏢
Delete Organization from Zendesk
Deletes an organization from Zendesk by organization ID.
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