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Add Comment to Zendesk Ticket

n8n-nodes-base.httpRequest

Adds a public or internal comment to an existing ticket in Zendesk Support.

zendesk ticket comment support helpdesk customer-service
API Docs
Platform
Zendesk
Category
api integration
Version
1.0.0
Auth Required
Yes

Use Cases

Add automated responses to tickets
Log internal notes on tickets
Send updates to customers

Configuration

Node Configuration Summary
Ready-to-use Zendesk node configured for add comment to zendesk ticket. Copy and paste directly into your n8n workflow.
Method: PUT
Endpoint: /api/v2/tickets/{{ $json.ticketId }}.json
Nodes: 2
Auth: HTTP Header Auth (API Token)

Related Zendesk Nodes

🎫
Assign Ticket in Zendesk
Assigns a ticket to a specific agent or group in Zendesk.
🎫
Close Ticket in Zendesk
Closes a ticket in Zendesk by setting its status to 'closed'. Optionally adds a closing comment.
🏢
Create Organization in Zendesk
Creates a new organization in Zendesk Support with name, domain names, and optional details.
🎫
Create Ticket in Zendesk
Creates a new support ticket in Zendesk with subject, description, priority, and requester information.
👤
Create User in Zendesk
Creates a new user in Zendesk Support with name, email, and optional role and organization.
🏢
Delete Organization from Zendesk
Deletes an organization from Zendesk by organization ID.
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